Active Security Measures

FG88 Privacy Policy – How Your Information Is Kept Safe

At FG88, every piece of information you share is held in trust. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.

Security Overview
256-bit SSL Encryption
All data transmissions are secured
We Do Not Sell Your Data to Third Parties
Your Data Is Never Sold
GDPR-Compliant Data Policy
Following International Standards
Right to Erasure
Data Deleted Upon Your Request
Last Updated: January 1, 2026 | Version 3.1
This Privacy Policy clearly outlines all aspects of how personal data is handled for FG88 platform users. FG88 believes your privacy is a fundamental right, and we are committed to upholding it at all times.
Section 01

Scope & Applicability

FG88 provides online gaming services in Bangladesh and various other countries worldwide. This Privacy Policy applies to the FG88 website, mobile app, and all related digital services.

By registering, logging in, or using any service on FG88, you agree to this Privacy Policy. We take your data seriously and are committed to maintaining the highest level of security.

This policy has been developed in accordance with the international GDPR (General Data Protection Regulation) standard.

Section 02

What Information Is Collected

FG88 collects three types of data – personal identification information, financial information, and technical information. Each type is collected for a specific purpose.

Personal Identification Information:

  • Full name and date of birth (for age verification)
  • Email address & phone number (for communication purposes)
  • Residential address (for identity verification)
  • National ID card or passport number (for KYC verification)

Financial Information:

  • Mobile banking account details (for transaction purposes only)
  • Bank account or card details (stored in encrypted form)
  • Transaction history & amounts

Technical Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Site access timestamps & activity logs

Financial information is always stored in encrypted form. No FG88 employee can view your full card or account number.

Section 03

How We Collect Your Data

FG88 collects information through several methods. Only the necessary data is gathered in each case:

  • Direct Collection: Through registration forms, identity verification, and customer support interactions.
  • Automatic Collection: Through cookies and log files while using the website or app.
  • From Third Parties: Through payment processing partners and identity verification services.

FG88 will never ask for your password or full payment details via email or phone.

Section 04

Purpose of Data Use

Your information is used only for the purposes listed below. FG88 never uses your data beyond these approved purposes:

Data Type Purpose of Use Required?
Full Name & Date of Birth Identity Verification & Age Confirmation ✔ Yes
Email & Phone Account Confirmation & Notifications ✔ Yes
Payment Information Deposit & Withdrawal Processing ✔ Yes
Transaction History Account Management & Security ✔ Yes
IP & Device Information Fraud Prevention & Security ✔ Yes
Gaming Preferences Delivering a Personalized Experience ✖ Optional
Section 05

Data Sharing Policy

FG88 never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Processing Services: Minimal data is shared with payment gateways to process transactions.
  • Identity Verification Services: With approved service providers for KYC verification.
  • Legal Obligations: In response to a court order or a lawful request from a government authority.
  • Fraud Prevention: To relevant authorities in cases involving money laundering or fraud investigations.

FG88 does not sell or transfer your information to any advertising networks, third-party businesses, or data brokers.

Section 06

Data Retention Period

FG88 does not retain your data longer than necessary. All information is kept for as long as your account remains active. After account closure:

  • Transaction & financial data: up to 5 years, as required by law.
  • Identity verification data: retained for up to 3 years.
  • Contact details & customer service logs: 2 years.
  • Technical log files: retained for 6 months.

Beyond legal retention requirements, FG88 automatically deletes data once the designated period has passed.

Section 07

Cookies & Tracking

FG88 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security. Cannot be disabled.
  • Functional Cookies: Remembers your language preference and personal settings.
  • Analytics Cookies: To understand site usage (optional).

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of the service.

Section 08

Security Measures

FG88 uses industry-leading security technology to protect your data. Our security layers include:

  • 256-bit SSL/TLS Encryption: All data transmissions are secured.
  • Two-Factor Authentication (2FA): An additional layer of protection for your account.
  • Regular Security Audits: Third-party security experts conduct regular audits.
  • DDoS Protection: Servers are protected against cyber attacks.
  • Data Encryption: Data stored in our databases is also encrypted.

The FG88 security team monitors systems 24/7 and responds immediately to any suspicious activity.

Section 09

Your Rights

FG88 gives you full control over your personal information. You have the following rights:

Section 10

Children's Privacy

FG88 is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18.

  • Age verification is mandatory at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • If a minor's data has been collected, it will be deleted upon request from a parent or guardian.

If you believe a minor is using FG88, please notify our support team.

Section 11

Policy Updates

FG88 may update this Privacy Policy from time to time. For significant changes:

  • A notice will be sent to your registered email address.
  • You will be notified via in-app notification.
  • A temporary banner will be displayed on the platform.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Section 12

Contact & Complaints

For any privacy-related questions, complaints, or to exercise your data rights, please contact the fg88 Support Team:

  • Live Chat: Available 24/7 on the website and app.
  • Email: [email protected]
  • Response Time: Typically within 48 hours.

We take every privacy-related complaint seriously and aim to respond within 48 hours.

Your Data Rights

You have complete control over your personal information at FG88.

1
Right of Access

You can find out at any time what information FG88 holds about you. A copy of all your data will be provided upon request.

2
Right to Rectification

If any of your information is inaccurate, you have the right to have it corrected. Update it via your account settings or by contacting support.

3
Right to Erasure

After closing your account and once all legal obligations have been fulfilled, you may request the complete deletion of your data.

4
Right to Restrict Processing

You may request that we limit the processing of your data under certain circumstances.

5
Right to Data Portability

You have the right to download your information in a structured, machine-readable format.

6
Right to Object

You may object to your data being used for marketing or profiling purposes, and fg88 is obligated to comply.

Why Is FG88 Safe?

The core pillars of our data protection approach.

Encrypted Data Storage

All sensitive data stored in our databases is protected with AES-256 encryption.

Minimal Data Collection

FG88 only collects information that is essential to providing its services. No unnecessary data is gathered.

Regular Security Audits

Independent third-party security specialists regularly test and verify fg88's security infrastructure.

Staff Training

All FG88 staff receive regular training on data protection laws and policies.

Rapid Breach Notification

In the event of a data breach, the relevant regulatory authorities and affected members will be notified within 72 hours.

GDPR Compliant

FG88 is committed to complying with GDPR, the highest international standard for data protection.

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Your Data Is Safe – Play With Peace of Mind

Your information is protected at FG88. Join now and enjoy safe gaming.

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